From Orders to Delivery: Train Services Strengthen the Supply Chain Stability Barrier for Xinglongsheng Customers

At a time when cross-border trade competition is becoming increasingly fierce, supply chain stability directly determines the core competitiveness of foreign trade enterprises. Relying on the customized service system of China-Europe Express, Xinglongsheng Logistics builds a full-link foreign trade logistics guarantee network from order acceptance to terminal delivery, transforming "unstable cross-border transportation" into "predictable deterministic services", and building a solid supply chain security defense line for customers.

In the order response link, the train service solves the pain points of foreign trade logistics with "accurate matching". In view of the characteristics of small and medium-sized batches and multiple batches of foreign trade orders of Xinglongsheng customers, the China-Europe Express has opened a fixed schedule line, implemented the guarantee mechanism of "priority marshalling and priority hanging", and combined with the digital service platform to realize real-time synchronization of order information, it only takes 4 days from customer order placement to goods consolidation into the warehouse. Taking Linglong Tire and other manufacturing enterprises as an example, the transportation of raw materials in its European factory has been trapped in the long cycle of 60-70 days by sea, relying on the customized special train service of Xinglongsheng and China-Europe Express, the whole delivery from the Shandong factory to the Serbian station can be completed in 35 days, and the timeliness has been increased by nearly half.

In the transportation and customs clearance link, the "one single system" service breaks through the efficiency blockage. Xinglongsheng and China-Europe Express have implemented the "one entrustment, one order to the end, one ticket settlement" model, integrating customs declaration, inspection, transportation and other links into a single process, relying on the green channel of customs clearance to greatly reduce the inspection time. At the same time, with the help of the layout of the overseas assembly center of Shandong China-Europe Express, it provides integrated warehousing and distribution services in Vientiane, Laos, Ingia and other nodes, and can quickly complete unpacking, release and terminal delivery after arriving at the station, avoiding the risk of detention caused by multi-link transfer, and reducing logistics costs by 45% compared with the traditional model.

Full visualization and multiple channels further strengthen stability guarantee. Through the digital platform, customers can track the location and status of goods in real time, and early warning and disposal of abnormal situations. Relying on the "hub-to-hub" network layout of China-Europe trains, it has formed a multi-channel choice connecting Japan and South Korea in the east, Europe and Asia in the west, and ASEAN in the south, effectively avoiding the risk of single channel interruption. This full-process and three-dimensional foreign trade logistics service not only improves the supply chain turnover efficiency of Xinglongsheng customers by 50%, but also helps Shandong foreign trade enterprises to seize the initiative in global market competition and provide solid support for the high-quality development of cross-border trade.